
It's All About Maintaining Your Dental Health!
Maintaining dental health has two main components — at-home dental hygiene and professional cleanings and examinations. Simple maintenance of your dental health can prevent complications such as tooth loss, as well as the need for restorative or cosmetic dentistry in the future.
Here we have gathered some of our more frequently asked questions regarding General Dentistry, New Patient Questions
A) Good oral hygiene starts at home, though it needs to be supplemented by regular visits to our cosmetic or general dentistry practice. Steps you can take to prevent tooth decay and gum disease include:
Thorough brushing
Brush at least twice daily using a soft-bristle toothbrush and an ADA-accepted fluoride toothpaste. This helps prevent tooth decay, gum disease, and the need for costly cosmetic or restorative dentistry in the future. Replace your brush every two to three months.
Proper flossing
Flossing is crucial to the health of your teeth and gums and the prevention of gum disease. When flossing, use an 18-inch strand of floss. Ease the floss between each tooth; then, sweep it up and down several times while curving around the tooth at the gum line. Don’t forget to floss behind your last tooth and to floss bridges and artificial teeth with the aid of a floss threader.
Regular dental visits
At every regularly-scheduled dental appointment at Sierra, one of our dentists will carefully check your teeth, gums, mouth, and throat. A checkup at our office includes:
Following the clinical dental exam, your dentist will discuss a detailed treatment plan, if necessary. One of our friendly receptionists will schedule a follow-up visit for you.
Regular dental visits, along with a thorough home care regimen, are key to a lifetime of good oral health. General dentistry of this type can prevent the need for cosmetic or restorative dentistry later in life.
A) Fluoride helps reverse and prevent tooth decay in three ways:
1. Promoting Tooth Remineralization
Acids can demineralize a tooth — that is, create a weak spot that develops into a cavity. Fluoride helps promote the opposite process, called remineralization, which can reverse the very early stages of tooth decay.
2. Helping Teeth Become More Resistant to Tooth Decay
Fluoride actually strengthens teeth, giving them natural protection against future tooth decay.
3. Inhibiting Oral Bacteria’s Ability to Create Tooth-Attacking Acids
Fluoride disrupts bacteria’s ability to metabolize sugars, the process that leads to the attack of tooth enamel.
A) Gum disease has several stages. The initial stage is called gingivitis and is an infection of the gingival (gum tissue). In this stage, gums become red, swollen, and prone to bleeding. The underlying bone is unaffected. In later stages, however, gum disease can lead to bone loss and the loosening or even loss of teeth.
Gum disease treatment varies according to the stage of the disease. At its mildest stages, gingivitis can be treated by clearing plaque and tartar deposits from the gum pockets. Severe gum disease, on the other hand, might require treatment that includes bone and gum grafts from a Periodontist.
A) Sensitive teeth can be caused by a range of factors. The porous part of the tooth, called dentin, is the region that registers pain, and dentin can become exposed due to:
A) Pain from sensitive teeth often comes and goes, but if you experience constant pain, you may have a more serious problem.
There are many effective treatments for sensitive teeth, including:
A) Once the cause or causes of bruxism are determined, your dentist can develop a course of treatment. Treatment methods may include:
A) Absolutely!! We are suited to take all emergencies and we can usually get you booked within a few hours. One of our doctors has earned his master’s degree in Oral Surgery and his PhD in Oral Health Sciences and is able to perform extremely specialized surgeries.
Please call us as soon as your dental needs occur to book an appointment. IF YOU ARE EXPERIENCING EXTREME DENTAL PAIN AFTER HOURS, AND NEED TO SPEAK WITH THE DOCTOR ON CALL, call (403) 297-9600 and PRESS 1
Our Hours at either the Centre (403) 297-9600 or Studio (403) 297-9606 location are:
| MONDAY – THURSDAY | 7:00 AM – 8:00 PM |
| FRIDAYS | 7:00 AM – 4:00 PM |
| SATURDAY | 8:00 AM – 4:00 PM |
| MONDAY | 9:30 AM – 7:30 PM |
| TUESDAY | 8:00 AM – 6:30 PM |
| WEDNESDAY – THURS | 7:00 AM – 3:30 PM |
| FRIDAYS (hygiene only) | 7:00 AM – 3:30 PM |
YES! We accept all types of insurance! Sierra works with both the client and their Insurance plan to get the maximum benefits for them and their family.
If you find this process confusing, simply bring in your Insurance benefit booklet and one of our insurance experts can help you decipher your allowance, and manage your family’s plan. We are able to process most insurance claims electronically. This allows us an immediate response as to what your coverage will be. If this is not possible, we will still help you fill out and submit your hard copy documents. Once the claim is submitted you should hear from your insurance company (generally within 1 week).
If you have a unique financial situation, be sure to communicate with your doctor to make him/her aware that you need assistance managing the cost of your care. If your plan is at its maximum and dental work can wait until the following year with no serious health repercussions we can suggest this option. Delaying treatment until the following year allows clients to budget and not pay out of pocket unless they wish do to so. Alternatively, we can keep a credit card on file for your convenience and bill any remaining balance to your card. Of course we will need permission for this option. We will also give you a courtesy call you to let you know what has been charged. This allows you the convenience and security of knowing that your health needs are being looked after.
Our goal is to make sure each guest is as happy, healthy and well as they want to be. Insurance is simply another tool we use to serve you better.
Each individual in our hygiene chair has different needs therefore we bill according to the level of care necessary in your mouth. Hygiene appointments range from $150-210 per visit. You will be given the option of additional services such as floride treatments.
If additional services are required during your appointment, your hygienist will explain the need for the procedure and the cost. This way, patients are educated, aware and there are no surprises at check out.
A) YES! We can set up a custom payment plan to suit your individual needs OR we also work with a finance company that is a wonderful way to make low, easy monthly payments to pay for your dental care. Click here to apply on line immediately!
Will I always see the same hygienist? At Sierra we do our best to keep your primary care givers consistent so that they get to know you and your history and health very well. There are some cases where your regular hygienist may be on holidays etc during the time you wish to come in but for the most part if you like who you are with we will do our best to keep things consistent.
If you have a question that is not answered above
- please call us at (403) 297-9600 to get the answers you need!
At the Sierra Centre for Dental Wellness we are here to help you understand today’s complex insurance coverage.
While we do not accept assignment at Sierra we have experts who will help you obtain as much coverage as possible from your insurance program. Simply bring in your information package from your plan and we will help you understand the program that your employer has set up for you.
***NOTE*** Most insurance companies ask for a preauthorization for anything over the price of $500. Claims under $500 will be submitted immediately after your appointment unless it is requested by the patient to submit beforehand. Please be aware that insurance companies and dental offices do not have compatible fee guides. The traditional fee structure was abolished in 1997 and since then Dental offices have been responsible to set their own fees. We can help you understand our fees if you have any questions.
Since your family’s wellness is our primary goal at Sierra, our treatment philosophy is determined as if every penny is coming from our own pocket. This ensures that we are not doing procedures just because your plan covers them. It also allows us to give you the best care by doing procedures that are necessary for your health, regardless of whether insurance covers them or not.
Below are some of Dentalcard's financing benefits:
A) It can be used all accross Canada for many different kinds of procedures:
A) There are many benefits such as:
We are here to make sure you and your family get the dental treatment they need!
If you have any questions about financing
please do not hesitate to call us at (403) 297-9600!

We know that you have lot's
of questions for us!
And we are more than happy to answer them for you! From Frequently Asked General Questions to New Patient (first time visit questions), we have the answers for you.
Insurance questions are daunting so we have experts to help you understand and get the most from your insurance provider. We help you decipher what your plan covers as well as fill out and submit all forms to save you time and effort.
Getting the dental care that you and your family need can be simple and affordable. We offer several alternatives to help you get financing that suits your individual needs!
We are also proud to be the first Dentist in Calgary to offer Air Miles for your smile. Whether you are coming in for a Hygiene appointment, Referring-A-Friend or beautifying your smile with Teeth Whitening you will be rewarded with bonus miles. Ask us how to earn anywhere between 10 and 250 AIR MILES® reward miles!
So be sure to collect your
Air Miles® Reward Miles today!